TERMS & CONDITIONS

Last updated: January 2026

1. Agreement to Terms

By accessing and using johnhughesai.com ("the Website"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Website or services.

2. Services

Coach Jae Hugh provides coaching, consulting, and educational services related to business strategy, brand development, and the SOAR® and RONAY® methodologies. Our services include but are not limited to consultations, online courses, quizzes, newsletters, and community memberships.

3. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Coach Jae Hugh or its content suppliers and is protected by intellectual property laws.

SOAR® and RONAY® are proprietary methodologies. You may not reproduce, distribute, or create derivative works based on these methodologies without express written permission.

4. User Responsibilities

When using our Website and services, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of any account credentials
  • Use the services for lawful purposes only
  • Not interfere with the proper functioning of the Website
  • Not attempt to gain unauthorized access to our systems

5. Consultations and Appointments

For consultation and coaching services:

  • Appointments must be scheduled through our official booking system
  • Cancellations should be made at least 24 hours in advance
  • No-shows may result in forfeiture of the session
  • Rescheduling is subject to availability

6. Payment Terms

Payment for paid services is due at the time of purchase or as otherwise specified. All payments are processed through secure third-party payment processors. Refund policies vary by service and will be communicated at the time of purchase.

7. Disclaimer

The information and services provided are for educational and informational purposes only. Results may vary based on individual effort, business circumstances, and other factors. We do not guarantee specific outcomes or results from our coaching or consulting services.

8. Limitation of Liability

To the maximum extent permitted by law, Coach Jae Hugh shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services.

9. Indemnification

You agree to indemnify and hold harmless Coach Jae Hugh from any claims, damages, losses, or expenses arising from your use of the Website or violation of these Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after changes constitutes acceptance of the modified Terms.

12. Billing Statement Descriptor

All purchases made on JohnHughesAI.com are processed by Divitiae Solutions LLC. Your credit card, debit card, or bank statement will reflect a charge from Divitiae Solutions LLC or Divitiae. If you do not recognize a charge, please contact us at admin@johnhughesai.com before initiating a chargeback or dispute. We are happy to resolve any billing questions promptly.

13. Contact

For questions regarding these Terms and Conditions, please contact us through our website or consultation booking page.